Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says \"no information available at the moment\".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of healthsource411.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
N***n
This is a great product that converts the unuser friendly french presta valves into the easy to use american schrader valve. Love it!
O***r
Purchased to change my trike’s presta valves to schrader, so as to make it easier to fill my tires, which it did, no problems.
M***l
These are perfectly great, but I needed the reverse product. Schrader to Presta. Make sure you know what you need before ordering.
J***a
This was exactly what I needed. It doesn’t leak and now I can use a normal schrader valve. Works perfectly.
A***a
Excellent product, as advertised! Makes inflating tires so much easier than with presta valves.
K***e
Great product that allows the conversion from priests to Schrader valve.
E***a
These work just as intended. Remove the valve core from your Presta valve, screw these things on and voila! Now you’ve got a Schrader attachment. I used these to set up some tubeless tires and they worked great.
F***s
These converters are super easy to install. I love the fact that I don’t have to use a special adapter on my inflater anymore. I bought sets for 2 of my bikes, and love the first set I have installed. They don’t add too much length to my stems, and feel like they are really well made.
B***n
Hate presta valves, or only have a Schrader pump, or want easier tubeless setups (using normal compressor head)? BUY THESE. You remove the presta valve core and then screw these on, they then act like normal schrader valves do. I’ve used these converters a few times now and they were worth every penny! They allow plenty of air volume through to seat even my most stubborn tubeless tires, they’re easy to use, and you can leave them on if you want. I wish I had found these a long time ago.
N***l
I wish I could give these adapters 6 stars. I recently went to tubeless and got stuck with presta valves. It’s been 20 years and I forgot how much they suck! The simple brass adapters you see all over the place do not have a schrader core and really only let you use an air compressor. You can’t use schrader gauges and hand pumps are iffy with those type. These are the only adapters that properly convert to schrader by ditching the presta core and allow you to use all schrader gauges and fill chucks. Yes you need to have removable core presta valves, but if you are running tubeless this is almost a sure thing.